Blog

Introduction

Kanban is all about visual management, making work visible to improve flow and focus.

Why PM Matters Now More Than Ever

With multiple tasks…

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The Rise of Personalised Learning

By Glenda Hartman ·
Jan 1, 2026

Introduction

Personalised learning tailors training to each employee’s unique needs.

Why It Matters

• Increases motivation.
• Fills performance gaps quic…

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Professional Conduct and Ethical Decision Making

By Glenda Hartman ·
Jan 7, 2026

Introduction

Office Supervisors must uphold professionalism and ethical decision-making. Their behaviour influences workplace standards and organisati…

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Supporting Employee Wellbeing

By Glenda Hartman ·
Dec 31, 2025

Introduction

Employee wellbeing is closely linked to performance. Supervisors must identify stressors early and provide appropriate support.

Why Office…

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3. Emotional Intelligence explained for real life

By Glenda Hartman ·
Dec 23, 2025

Emotional Intelligence, often called EI or EQ, is the ability to recognise, understand, and manage your own emotions while also understanding the emo…

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2. How to use the Johari Window to uncover blind spots

By Glenda Hartman ·
Dec 16, 2025

Most adults assume they fully understand themselves, yet there are always parts of our behaviour or personality that are visible to others but hidden…

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The Art of Effective Resource Allocation

By Glenda Hartman ·
Dec 19, 2025

Introduction

Resources: people, money, and materials, are limited. Allocating them wisely is a balancing act every project manager must master.

Why PM …

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The Importance of Learning Transfer

By Glenda Hartman ·
Dec 18, 2025

Introduction

Learning only matters when it transfers to the workplace. Without transfer, training becomes wasted time.

Why Transfer Matters

  • Improves pro…
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Encouraging Innovation and Continuous Improvement

By Glenda Hartman ·
Dec 17, 2025

Introduction

Continuous improvement keeps organisations competitive. Office Supervisors play a central role in spotting inefficiencies and driving bet…

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The Role of Assessments in Skill Development

By Glenda Hartman ·
Dec 25, 2025

Introduction

Assessments help determine whether learners have developed the required workplace competence.

Why Assessments Matter

  • Provide evidence of ab…
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Building a Healthy and Supportive Workplace Culture

By Glenda Hartman ·
Dec 24, 2025

Introduction

A positive workplace culture drives motivation and performance. The Office Supervisor influences culture through daily behaviour and comm…

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Encouraging Innovation and Continuous Improvement

By Glenda Hartman ·
Dec 17, 2025

Introduction

Continuous improvement keeps organisations competitive. Office Supervisors play a central role in spotting inefficiencies and driving bet…

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