Emotional Intelligence in Project Management

By Glenda Hartman · Nov 21, 2025

Introduction
Technical skills get projects started; emotional intelligence (EI) keeps them on track.

Why PM Matters Now More Than Ever
Today’s leaders must read emotions, manage stress, and motivate others. EI drives collaboration and trust.

Business Benefits of PM
High-EI project managers:

Build stronger teams

Navigate change more effectively

Foster a positive work environment

So, What’s the Bottom Line?
Emotional intelligence turns good project managers into exceptional leaders.

How You Can Be Part of the Solution
The QCTO Project Management qualification integrates EI concepts into leadership modules, helping learners balance empathy with results.

Thought-Provoking Question
How often do you check the emotional “pulse” of your project team?

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