Topic 27: How Organisations Can Train Staff to Use AI Responsibly

Many employees are already experimenting with AI tools, often without formal guidance or training.

Organisations can support responsible AI use by:

• providing practical training,
• developing clear policies,
• encouraging ethical awareness,
• and teaching employees how to verify information critically.

Training should focus not only on using AI tools, but also on understanding:

• risks,
• confidentiality,
• bias,
• accuracy,
• and accountability.

Responsible AI use is becoming an important workplace skill and may soon form part of broader digital literacy programmes.

Discussion Point

What type of AI training do you think employees need most right now? We'd like to hear your thoughts.